Idexx WebPacs
Support Process
- Obtaining Credentials
- If you don't know the credentials, contact Idexx WebPacs Support at 877-433-9948 ext
- They will need to remote into your computer and copy and paste the credentials into the document of your choice. * Note: It is helpful to have them copy and paste directly into the Questionnaire Response SmartSheet. *
- Idexx WebPacs support should also set up the modalities at the same time.
- Setting up the Integration
- In Vetspire, navigate to More > Admin > Labs. Find the location you are setting up the integration for.
- Click on Add New Laboratory.
- Enter Idexx WebPacs as the Laboratory Name and Company as Idexx WebPacs.
- Copy and paste the Idexx WebPacs Location Token into the Account Number and Clinic ID fields.
- Copy and paste the Username in the Username Field.
- Copy and paste the Password into the Password field.
- Leave all other fields blank.
- Toggle Auto Invoice? To Yes.
- Click Update.
- If you have any issues, contact Idexx WebPacs Support for assistance.
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