IDEXX WebPacs: How to set up your IDEXX WebPacs Integration

Modified on Thu, Apr 13, 2023 at 5:03 PM

Idexx WebPacs

Support Process

  1. Obtaining Credentials


  1. If you don't know the credentials, contact Idexx WebPacs Support at 877-433-9948 ext
  2.  They will need to remote into your computer and copy and paste the credentials into the document of your choice.   * Note: It is helpful to have them copy and paste directly into the Questionnaire Response SmartSheet. *
  3. Idexx WebPacs support should also set up the modalities at the same time.
  1. Setting up the Integration
    1. In Vetspire, navigate to More > Admin > Labs.  Find the location you are setting up the integration for.
    2. Click on Add New Laboratory.
    3. Enter Idexx WebPacs as the Laboratory Name and Company as Idexx WebPacs.
    4. Copy and paste the Idexx WebPacs Location Token into the Account Number and Clinic ID fields.
    5. Copy and paste the Username in the Username Field.
    6. Copy and paste the Password into the Password field.  
    7. Leave all other fields blank.
    8. Toggle Auto Invoice? To Yes.
    9. Click Update.
    10. If you have any issues, contact Idexx WebPacs Support for assistance.

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